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Terms and Conditions

Takeaway Terms and Conditions for the Isa Hotel

We only accept the following payment methods: Visa, Mastercard and cash in Australian Dollars (AUD$) ONLY.

Credit card details are taken upon order as confirmation.  Charges are made against the credit card once the payment is authorised.

Your purchase is subject to the Isa Hotel Privacy Policy.  To view the Isa Hotel Privacy Policy, please visit



Please select your order carefully. To the extent permitted by law, refunds are only provided at the sole discretion of the Hotel and are not guaranteed.

Once you submit your takeaway order and your payment has been authorised, you will not be entitled to change or cancel your order online. If you wish to change or cancel your order, you may contact the Isa Hotel directly. However, there is no guarantee that the Isa Hotel will agree to your requests as they may have already started to process your order.

Estimated times for deliveries and collections are provided by the Isa Hotel and are only estimates. Isa Hotel cannot guarantee that orders will be delivered or will be available for collection within the estimated times. To the extent permitted by law, including the Australian Consumer Law, Isa Hotel accepts no liability associated with your order or delivery by the Hotel.


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